Crich Medical PracticeTel: 01773 852966
South Wingfield SurgeryTel: 01773 833086
Holloway SurgeryTel: 01629 534763
During April 2737 appointments were made with a GP/Nurse/HCA
97% of patients attended the appointment they had booked!
Please cancel any appointments that you are unable to attend so that other patients can benefit from them
You can cancel & book appointments online if you are registered for SystmOnline. Please ask at reception for more details.
GLUTEN FREE FOODS NO LONGER AVAILABLE ON PRESCRIPTION
Coeliac UK, the national charity for people with coeliac disease, provides excellent support and advice on following a gluten-free diet. They offer a wide range of materials and support to help you effectively and affordably manage a gluten-free diet, including a Food and Drink Directory which lists thousands of gluten-free products available in shops. Coeliac UK can be contacted on 0333 332 2033 or via www.coeliac.org.uk.
You may be aware that all practices are now required to provide their patients with a named GP who will have overall responsibility for the care and support that our surgery provides for them. Each patient now has a named GP but this does not prevent you from seeing a GP of your choice.
Please note Crich PPG are looking for new members to join the group - please see detail on how to join in the Patient Group tab below.
Please contact the surgery you normally attend. Urgent appointments will be seen the same day but not always by your usual Doctor.
Routine appointments are for 10 minutes only but if you feel you will need longer please let the Receptionist know when booking.
If you cannot keep you appointment please let us know as soon as possible. If you have more than one problem the doctor may ask you to reattend for those that cannot be dealt with in the time available.
all via the internet from home, work or on the move, and in your own time, day or night.
Download the app for your smartphones and tablets.
You can find out more about Systmonline and how to register for this service by calling into the surgery with two forms of identification (one item from each of the following lists):
You will then be given your confidential login information.
All information that is sent to the Surgery via Systmonline is secure. Your personal details are encrypted and protected using the highest standard internet security, so it cannot be intercepted. Only you and the surgery are able to see this information.
If you are too ill to come to Surgery, the Doctor will visit you at home wherever possible or appropriate. Please let us know before 10.30 am wherever possible and be prepared to give brief details to the Receptionist so the Doctor can assess the urgency of your request. There may be occasions when the Doctor considers that direct hospital admission is appropriate.
House visits are only available for patients who are housebound because of illness or disability.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.
If you or the person you represent needs urgent medical attention please contact the Surgery and ENSURE that the Receptionist is aware that the matter is an EMERGENCY and be prepared to give details of the problem to the Receptionist.
Your call will then be passed to the Doctor who will need to ascertain further medical information from you to ensure appropriate priority is given to your call.
There may be times when the doctor considers that the most appropriate response is to call a 999 ambulance for example if someone is in a state of collapse or thought to be having a heart attack. It is also appropriate for the patient or patient’s representative to dial 999 directly when there is clear evidence of a need for immediate emergency treatment.
We have a Doctor on call each weekday who is available to deal with urgent visits and also has appointments for patients who need to be seen that day
Derbyshire County Primary Care Trust is responsible for the provision of medical services to patients when the Surgery is closed. This service is provided Derbyshire Health United for patients in this area. This Surgery is no longer open on Saturday mornings.
If you require urgent medical attention when the Surgery is closed, you can ring 111 and your call will be automatically transferred to the Out of Hours service
A Receptionist will answer your call (the Receptionist will either be from Derbyshire Health United or from NHS Direct, depending on the time of your call) and will take necessary details from you which will then be passed to a Nurse.
A Nurse will then ring you back. The Nurse will either give telephone advice, arrange for you to speak to a Doctor, ask you to attend the Medical Centre, Scarsdale, Nightgale Close, Newbold Road, Chesterfield or arrange for a Doctor to make a home visit, whichever seems the most appropriate need.
There may be occasions when the nurse advises that a 999 emergency ambulance is necessary.
At weekends you may be requested to attend the designated sessions held at either of the local hospitals at Clay Cross or Whitworth, Matlock. Please DO NOT attend the Medical Centre or either of the Hospitals without having first contacted the Out of Hours Service unless you have had an accident with injury requiring attention at a hospital A&E department in which case you may attend Derby Royal Infirmary or Chesterfield Royal Infirmary directly.
IF YOU ARE EXPERIENCING CHEST PAINS PERHAPS RADIATING DOWN THE LEFT ARM, NAUSEA, OR SWEATING PLEASE DO NOT DELAY IN GETTING MEDICAL ATTENTION – DIAL 999 FOR THE AMBULANCE SERVICE
You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.
If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).
Your employer can ask you to confirm that you've been ill.You can do this by filling in a form yourself when you return to work. This is called self-certification.
If you're sick and off work for more than seven days, your employer will probably ask for proof of your illness. Most employers ask for a fit note from your GP.
However, this will also depend on your employer's company policy on sick leave (or sickness absence). This policy should tell you how many days you can be off sick before you need to provide proof of illness or a fit note.
You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.
The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.
For more information see the DirectGov website (where this information was sourced)
Telephone AdviceThe Doctor on call will be available to give urgent telephone advice between 9.00am — 10.00am. For telephone advice on routine matters your usual doctor will be available between 11.30am—12.00 noon and 2.45pm—3.15pm.
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